ANNEXURE A – THE SUPERVISION FRAMEWORK (DISCUSSION EXERCISE)

ORGANISATIONALLY:

1.  What is working well within your organisation’s performance management system?

2.  What areas would you highlight for changes or improvements?

AS A SUPERVISOR:

3.  Where are you most strong as a supervisor?

 4.  What areas of supervision are challenging for you?

 5.  What should you highlight for improvement?

ANNEXURE B – SETTING & COMMUNICATING EXPECTATIONS (GROUP EXERCISE)

Brainstorm a list of expectations you have for the people you supervise:

ANNEXURE C – EXERCISE:  COMMUNICATING EXPECTATIONS IN BAHAVIOURAL TERMS

Silent Start

• Select one or two of your expectations. Write down the expectation and a few behaviours that would demonstrate that expectation being met.

Small Groups

• Describe the expectation using behavioural terms; use an example.
• Was the expectation clearly communicated? If not, give your teammate suggestions.

Debrief

ANNEXURE D – Develop Your Work Plan

ANNEXURE E – Identify a time by which you should have given someone supportive feedback

SILENT START: Prepare your thoughts.

1.    What expectations were met?

2.    What specific behaviours did you observe? (e.g. what specifically did they do and / or say?)

3.    What positive impact did this have on you, others, the organisation, or client?

FEEDBACK MIXER!

ANNEXURE F – EXERCISE: Identify a time by which you should have given someone corrective or developmental feedback.

SILENT START: Prepare your thoughts.

1.    What expectations were NOT met?

 2.    What specific behaviours did you observe? (i.e. what specifically did they do and/or say?)

3.    What negative impact did this have on you, others, the organisation, or client?

EXERCISE IN PAIRS:

1.  Share the feedback with someone that you do not have a supervisory relationship with. Do not role play, just share the feedback using notes from above.

2.  Partners: Was the feedback clearly communicated and non-judgmental? If not, give your partner suggestions.